Frequently Asked Questions

We’ve gathered answers to the most common questions about AdvisorBOB. If you don’t see what you’re looking for, reach out to our team, we’re happy to help.

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Where can I learn more information about AdvisorBOB?

Request a demo to explore AdvisorBOB’s features, reach out with your questions, or email us anytime at advisorbob@advicepay.com.

Is my client’s personal information secure within the AdvisorBOB system?

Yes, AdvisorBOB utilizes Microsoft Azure for hosting to keep your data secure. Microsoft Azure is one of the leaders in data security. The commercial Microsoft Azure SQL Database environment has been FedRAMP authorized since 06/21/2016.

Does AdvisorBOB handle compensation from multiple custodians?

Yes, AdvisorBOB can calculate fees from any third-party money manager or custodian. AdvisorBOB will also aggregate all your off-platform accounts and assets into one easy-to-view tab.

Can I view my associate’s compensation statements?

Yes, if authorized. AdvisorBOB can provide delegate access. Users can view other compensation statements and account information if they have delegate access.

Can I track one-off and recurring expenses within the AdvisorBOB system?

Yes, through our adjustment tab, we can track one-off, monthly, quarterly, semiannual, and annual debits and credits.

Does AdvisorBOB offer a compensation solution for fee-based 401(k)s?

AdvisorBOB will display an advisor’s fee-based 401(k) compensation within fee details and all other applicable reports.

Does AdvisorBOB allow me to handle multiple rep/split rep ID’s?

Yes, AdvisorBOB allows you to have an unlimited number of rep IDs. A single rep ID can also be split an unlimited number of times. However, we recommend no more than 10 advisors on a single rep ID.

As the manager of my firm, can I establish a manager override on my junior advisor’s business?

Yes, AdvisorBOB allows managers to establish an override on junior advisors and other associates if the appropriate paperwork is filled out.

Can you have rep ID splits for solicitor agreements?

Yes, you can establish split rep IDs for solicitor agreements.